Resume

Education

USC – Iovine and Young Academy | M.S. Arts, Technology, Business | Class of 2026 | GPA: 4.00

Washington State University | B.A. Digital Technology and Culture | Class of 2021 | GPA: 3.70

Experience

JP Morgan Chase & Co, Product Designer (2022 - Current)

Spearheaded UX enhancements for the Chase Sapphire Reserve®, achieving a 15% increase in digital engagement.
Designed and launched the Credit Card Welcome Experience, attracting ~300,000 new users monthly.
Championed the Chase Freedom Rise® initiative, enabling 150,000+ users to build credit.

Itron, Lead UX Designer (December 2021 – April 2022)

Designed an internal risk-calculating application that improved task efficiency by 30% and reduced error rates by 15% through streamlined user flows and micro-interactions.

GATC Health & Naturals, Design Consultant (Fall 2016 – Summer 2019)

Developed site maps, user flows, and prototypes, leading to a 40% increase in user retention and a 25% reduction in bounce rate.

Skills

Visual Design
Prototyping
User Research
Usability Testing
Adobe Creative Suite
Figma
HTML/CSS
React
Swift